Privacy Policy — rjbet88

rjbet88 ("the Platform", "we", "us", "our") operates the online casino and sports betting service accessible at rjbet88.cam. As part of delivering that service to Members and visitors across Malaysia and other permitted territories, we necessarily collect and process certain personal data.

This Privacy Policy sets out, in clear and accessible language, what personal data we collect, why we collect it, how we use and protect it, how long we retain it, and what rights you have in relation to it. It applies to all data processing activities carried out by rjbet88 in connection with your use of the Platform, whether you access it via a desktop browser, mobile device, or any other interface.

By registering an account, depositing funds, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein. Where consent is our legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

• "Personal Data" — any information that identifies or could reasonably identify a living individual, whether directly (e.g., full name, MyKad number) or indirectly (e.g., IP address, device identifier, account username).
• "Processing" — any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, transmission, restriction, erasure, or destruction.
• "Data Controller" — rjbet88, the entity that determines the purposes and means of processing personal data collected through the Platform.
• "Data Processor" — a third-party organisation that processes personal data on rjbet88's behalf under contractual obligation, such as payment gateway providers or cloud infrastructure partners.
• "Member" — any individual who has successfully registered and undergone KYC verification on the rjbet88 Platform and is of the minimum eligible age of 21 years.
• "KYC" — Know Your Customer; the identity and document verification process required of all Members before full Platform functionality is unlocked.
• "Cookies" — small data files placed on a user's device by a website to track session information, preferences, and browsing activity.
• "PDPA" — the Personal Data Protection Act 2010 (Malaysia), the primary legislation governing the processing of personal data in commercial transactions within Malaysia.

rjbet88 collects the following categories of personal data in the course of providing the Platform:

3.1 Identity & Contact Data

• Full legal name as it appears on a government-issued identification document;
• Date of birth;
• Residential address (including city, state, and postcode);
• Email address and contact telephone number;
• Government-issued identification number (Malaysian MyKad IC number, Driver's Licence number, or Passport number) — collected during KYC and stored in encrypted form.

3.2 Account & Transaction Data

• Account username and hashed account password;
• Deposit and withdrawal history, including transaction timestamps, amounts in MYR, and payment method references;
• Wagering history — game titles, bet amounts, outcomes, and associated timestamps;
• Bonus credits claimed, wagering progress, and promotional eligibility records;
• Customer support correspondence and dispute records.

3.3 Technical & Usage Data

• IP address and approximate geographic location derived therefrom;
• Device type, operating system version, and browser information;
• Session duration, pages visited, and clickstream data within the Platform;
• Login timestamps and session authentication tokens.

3.4 KYC Documentation

• Scanned or photographed copies of government-issued photo identification (MyKad, Driver's Licence, or Passport);
• Proof-of-address documents (utility bills, bank statements, or official correspondence dated within three months);
• Selfie photographs taken alongside an identification document;
• Payment method verification documents where applicable.

We collect personal data through the following channels:

• Direct Submission: Information you provide when completing the registration form, undergoing KYC verification, making a deposit or withdrawal, contacting our support team, or participating in a promotion.
• Automated Technologies: Technical and usage data collected automatically when you access the Platform, including via session cookies, analytics scripts, and server log files.
• Payment Processors: Transaction confirmation data (excluding full card numbers or e-wallet credentials) shared by payment partners including FPX, DuitNow, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, and Hong Leong Bank integrations.
• Third-Party Verification Services: Identity verification data returned by KYC and fraud-screening service providers that process documents on rjbet88's behalf.
• Referral Sources: Basic referral data (e.g., referring URL or affiliate tracking code) collected when you first access the Platform via a third-party link, where applicable.

rjbet88 processes personal data only where a valid legal basis exists. The following table summarises our primary processing activities and their corresponding legal grounds:

Where consent is the stated legal basis, you may withdraw it at any time by contacting our support team or adjusting your notification preferences within your account settings. Withdrawal of consent does not affect the lawfulness of any processing conducted prior to withdrawal.

rjbet88 uses the personal data it collects for the following purposes:

• To create, manage, and maintain your Member account, including enforcing the single-account rule and age-verification requirements;
• To process your deposits and withdrawals via your selected payment method — including Touch 'n Go eWallet, Boost, GrabPay, FPX-linked banks (Maybank, CIMB, Public Bank, Hong Leong), DuitNow, and USDT TRC20 cryptocurrency — and to issue accurate transaction records in MYR;
• To conduct Know Your Customer (KYC) verification in order to confirm your identity, verify your minimum age of 21 years, and satisfy our regulatory obligations;
• To detect, investigate, and prevent fraudulent transactions, account abuse, bonus exploitation, money laundering, and other prohibited conduct as defined in our Terms and Conditions;
• To operate and enforce our responsible gambling programme, including administering deposit limits, self-exclusion requests, cooling-off periods, and session time notifications;
• To personalise your Platform experience, including surfacing relevant promotions and game recommendations based on your account activity;
• To send you transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts — these are not optional as they are integral to the service;
• To send you promotional communications (new bonuses, seasonal offers, loyalty programme updates) where you have provided consent, and to allow easy opt-out;
• To generate aggregated, anonymised analytics to improve Platform performance, user experience, and product development;
• To respond to customer support inquiries, formal complaints, and dispute proceedings;
• To comply with applicable legal and regulatory obligations, including responding to lawful requests from competent authorities.

rjbet88 does not disclose your personal data to third parties except in the following limited circumstances:

• Payment Service Providers: We share the minimum necessary transaction data with our payment processing partners — including FPX and DuitNow network operators, Touch 'n Go eWallet, Boost, GrabPay, and participating banks — solely for the purpose of processing deposits, withdrawals, and chargebacks. These parties process data under strict contractual obligations and are not permitted to use it for independent marketing purposes.
• KYC and Identity Verification Providers: Your identity documents and verification data may be shared with third-party KYC service providers engaged by rjbet88 to perform document authentication and fraud screening. All such providers operate under binding data processing agreements.
• Cloud Infrastructure and Hosting Providers: rjbet88 utilises cloud-based servers and infrastructure services. Personal data stored on these systems is subject to the same security standards described in Section 10 of this Policy.
• Regulatory and Law Enforcement Authorities: We may disclose personal data to competent governmental bodies, regulators, or law enforcement agencies where we are required to do so by applicable law, court order, or regulatory directive. We will notify affected Members of any such disclosure where legally permissible.
• Business Transfers: In the event of a corporate merger, acquisition, or sale of assets involving rjbet88, Member personal data may be transferred to the successor entity as part of that transaction, subject to equivalent privacy protections.
• Professional Advisors: Legally privileged communications with external legal counsel, auditors, and accountants may necessarily involve the disclosure of limited personal data in the course of professional advice or audit proceedings.

In all cases involving third-party sharing, rjbet88 requires that the recipient implement appropriate technical and organisational security measures to protect your personal data and restricts their use of that data to the specific purpose for which it was disclosed.

rjbet88 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small data files placed on your device when you visit a website. They allow us to recognise returning visitors, maintain session continuity, remember your preferences, and gather aggregate usage analytics.

We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the Platform to function. They enable features such as account login sessions, security tokens, and session timeout enforcement. These cannot be disabled without impairing Platform functionality.
• Functional Cookies: Allow the Platform to remember your preferences (e.g., language settings, preferred currency display) and provide enhanced, personalised features.
• Analytical Cookies: Help us understand how Members interact with the Platform — which pages are visited most, where sessions are abandoned, and how navigation flows. We use this data in aggregate to improve the user experience.
• Security Cookies: Used for fraud detection, bot identification, and session integrity monitoring to protect Members and the Platform from malicious activity.

You can manage or disable non-essential cookies through your browser settings. Note that disabling functional or analytical cookies may affect certain features of the Platform. Strictly necessary and security cookies cannot be opted out of without ceasing use of the Platform.

rjbet88 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where data cannot be deleted immediately due to ongoing legal proceedings, regulatory inquiries, or dispute resolution processes, it will be quarantined and access restricted until deletion is permissible.

rjbet88 implements a multi-layered security framework to protect personal data against unauthorised access, accidental loss, alteration, and unlawful disclosure. Our security measures include, but are not limited to:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the rjbet88 Platform is encrypted using industry-standard Transport Layer Security (TLS 1.2 or higher) protocols. The padlock indicator in your browser address bar confirms an active encrypted connection.
• Data Encryption at Rest: Sensitive data stored on our servers — including KYC documents and hashed authentication credentials — is encrypted at the storage layer.
• Access Controls: Strict role-based access controls ensure that only authorised personnel with a legitimate operational need can access Member personal data. All internal data access events are logged and audited.
• Fraud Detection Systems: Real-time monitoring tools flag anomalous account activity, multiple-account patterns, and suspicious transaction behaviour for investigation.
• Vulnerability Management: The Platform undergoes regular security assessments and penetration testing. Critical patches are applied on an expedited basis.
• Data Breach Response: In the event of a personal data breach that poses a material risk to affected Members, rjbet88 will notify impacted individuals and, where applicable, relevant regulatory authorities within the timeframes required by applicable data protection law.

Subject to applicable law, including the Personal Data Protection Act 2010 (Malaysia) (PDPA), you have the following rights in relation to your personal data held by rjbet88:

• Right of Access: You have the right to request a copy of the personal data we hold about you and to receive information about how it is processed. We will respond to verified access requests within thirty (30) days.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. You may update basic account information directly within your account settings panel.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where consent has been withdrawn and no other legal basis applies, or where processing has been unlawful. Note that certain data must be retained to comply with legal and regulatory obligations (see Section 9) and cannot be deleted on request alone.
• Right to Restrict Processing: You may request that we temporarily restrict the processing of your personal data while an accuracy dispute or unlawful processing objection is pending resolution.
• Right to Data Portability: Where processing is based on consent or contract, you have the right to receive your personal data in a structured, commonly used machine-readable format.
• Right to Withdraw Consent: Where we rely on your consent to process personal data (principally for marketing communications), you may withdraw that consent at any time without penalty. Withdrawal does not affect processing that occurred before withdrawal.
• Right to Object: You have the right to object to processing based on our legitimate interests where you believe your individual rights and interests override those interests.

To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Rights Request". We may ask you to verify your identity before processing the request. All requests will be handled within thirty (30) days of receipt, with a possible extension of a further sixty (60) days where the request is complex or numerous.

rjbet88 operates primarily with infrastructure located in data centres serving the Asia-Pacific region. In the course of our operations, certain personal data may be transferred to and processed in jurisdictions outside Malaysia, including in connection with cloud hosting, third-party KYC verification services, and fraud screening providers.

Where personal data is transferred outside Malaysia, rjbet88 ensures that appropriate safeguards are in place prior to the transfer. Such safeguards may include standard contractual clauses requiring the recipient to maintain data protection standards materially equivalent to those applicable in Malaysia, adequacy assessments of the recipient jurisdiction's data protection framework, or binding corporate rules where applicable within affiliated group entities.

By using the rjbet88 Platform, you acknowledge and consent to the transfer of your personal data across international borders to the extent necessary for the delivery of the service, subject to the safeguards described in this Section.

The rjbet88 Platform is strictly restricted to individuals aged 21 years and above. We do not knowingly collect or process personal data from persons under the age of 21. Age verification is conducted as a mandatory component of our KYC process, and any account found to have been registered by a person below the minimum age threshold will be suspended immediately and all associated data reviewed in accordance with our legal obligations.

If you believe that rjbet88 may inadvertently hold personal data relating to a person under the age of 21, please notify us immediately at [email protected]. We will investigate and, where confirmed, take all appropriate steps to delete the data concerned and close the associated account.

The rjbet88 Platform may display informational references to third-party game studios, payment providers, and other service partners. Where the Platform connects to a third-party service — for example, initiating a payment via an e-wallet app or a FPX banking portal — you will be subject to that third party's own privacy policy and terms of service from the point of connection.

rjbet88 is not responsible for the privacy practices, security standards, or content of third-party services. We recommend that you review the privacy policies of any external services you access in connection with your rjbet88 account, particularly your chosen payment provider's data practices.

rjbet88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory guidance, or our internal data processing practices. The revised Policy will be published on this page with an updated effective date.

Where amendments are material — meaning they meaningfully affect how your personal data is used or the rights available to you — we will provide advance notice via a prominent Platform notice or, where practicable, by email to your registered address, at least seven (7) days prior to the amendment taking effect.

Continued use of the rjbet88 Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. If you do not agree with any amendment, you should cease using the Platform and contact support to request account closure.

For any questions, concerns, or formal requests relating to this Privacy Policy, including data access requests, rectification requests, and withdrawal of consent, please contact the rjbet88 Data Support team:

We take all privacy-related communications seriously. If you are unsatisfied with our response to a data request or complaint, you may escalate the matter to the relevant data protection authority in your jurisdiction.